Our Protocols

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32 West Salon will be screening customers and staff no more than 24 hours before a scheduled appointment and immediately prior to or upon arrival at the business. A consent form must be filled out prior to appointment. Click here to download form.

Any individual who reports having any symptom consistent with COVID-19 in the last 72 hours, or having had exposure to an individual suspected of having had or confirmed to have had COVID-19 in the last 14 days, cannot be permitted to enter, whether for work or a schedule service.

We will be requiring appointments for all services, with no walk-ins being permitted. Appointments will be staggered, limiting clients/stylist in salon per hour. There will be fewer appointments available per day.

We will be limiting the number of people allowed in an establishment at any given time. Only staff and clients receiving services by appointment will be allowed inside the establishment.

We will be spacing appointments to allow time for cleaning and disinfecting between customers.

We will be checking temperatures for clients and staff prior to entry, regardless of symptoms. Individuals with a temperature over 100.4 shall not be permitted to enter the shop to work or for an appointment.

We have taken steps to reconfigure the space within the business to ensure at least six feet of distance between individuals wherever possible and implementing adaptations to the space with physical barriers, signs, tape or floor markers to facilitate social distancing.

We will be requiring everyone entering the premises to wear masks or a face covering at all times, with limited exceptions. Clients must provide and wear their own mask for safety and comfort.

We have removed reusable items such as magazines, toys, and beverages for safety.

We are meeting requirements to employ enhanced cleaning, disinfection, and other health and safety practices, and assist with contact-tracing efforts.

Stylists will be using CDC recommended PPE (i.e., face masks and capes for clients).

The entire area, chair, tools and surfaces will be disinfected after every appointment. Please do not sit in chair until it is marked as sanitized. Daily deep cleanings will occur.

We may ask clients to comply with additional requirements for certain services.

I bring all three of my kids there and the women there have the greatest patience, always a smile and they do exactly what I request with their hair.

Christine D.